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Salon Earning

You earn 30% of all sale dollars paid monthly. Salon Service Group pays the cost of packaging, maintaining inventory, shipping, and promotions, so your 30% is pure profit. You will receive your earning via direct deposit, so it’s vital to have your banking information ready at sign up.


Stylist Commission

Determining how to handle stylist commission is at your discretion. Some salons have chosen to pay traditional commission rates or a discounted rate. Others pull a portion of the sales to use for a stylist benefit and some do not give any incentive to the stylist. In your admin portal, you will be able to access a report of sales by each stylist.


Returns

Returns will be handled directly through the salon in accordance with the individual salon’s return policy, unless it is product damaged during shipping. Customers can bring products back to the salon for returns. The salon can either keep the product and resell in their salon or return to Salon Service Group for a credit on their account equal to the purchase price. Returns will be accepted by Salon Service Group if the product is in resellable condition and follows our return policy.


Shipping

Any order over $75+ will ship for free. Orders less than $75 ship for $8.95 flat rate fee.

Need to know where we ship each brand? Click here.


Cancelling ssgdirect

You may choose to cancel your ssgdirect subscription at any time with a 30-day notice. Please note that if you are less than 30 days prior to your yearly renewal date, you will be charged for your renewal fee.


Retail Subscription

Your team can help customers log in to your online store while they are still at the salon and get set them up for a subscription.


Brand offerings

We cannot add brands to your site that Salon Service Group does not carry. You will select which brands you want to carry on the sign up form. You can also edit brands & products within the admin portal after signing up. For more information about this, see this video.


Salon Software Integration

SSG Direct builds a gateway to your salon software system remotely so that it can access your client database to ensure that people shopping on your site are clients of your salon. Without this feature, the manufacturers could mistakenly perceive your ecommerce store as diversion. SSG Direct does not alter your proprietary data in any way or share it with any third parties.


Customer Access

If you have an existing website that you wish to maintain, we can add a prominent ‘SHOP’ button to your current homepage. If you do not have an existing website, one can be built for you.


Marketing Support

After you signup, visit our marketing site to grab your free digital marketing packet. We highly suggest posting the assets in the digital marketing packet on your social media sites to inform your clients of your store. Additionally, all clients will receive $10 off their first order as part of a launch incentive. This cost is covered by SSG on your behalf. In support of your store, we will do email campaigns to drive traffic to your site. On an on-going basis you will be given social media assets to use on your social channels.


To sign up, fill out the enrollment form or contact your Salon Consultant.

If you have already enrolled and have questions,
please contact tech support at (866) 654-8009 or app@webappclouds.com.